The Lower Treave Caravan and Camping Park Blog

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Wednesday, 21 July 2010


Can't please all of the people all of the time....

Perhaps if the individual concerned had spoken to us during his stay we might have been able to resolve some of his 'issues'. Unfortunately, a month down the line and an anonymous post means a grumpy customer and we are very sorry that he didn't get the service he should have.

We have turned up the flush rate on the urinals, no longer advertise 'hard standings' (although people still.seem to want to use the ones we have) and booked an enginer in to give the wi-fi a full checkover. Unfortunately, you still have to let the hot tap in the gents run for 17 secs if you are the first user in a while to get the heat (41c)  down from the boilers. A fact of plumbing life I'm afraid.

We don't always get it right. If you can think of anything else we can do to make your stay with us a little better, please let us know at the time and we will do what we can.


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